Anyone who has the opportunity to have apartments, villas, b & b, guest houses, hotels, farmhouses or give a touristic experience in his area. In line with our objectives which are based on safety and reliability. We ask you to respect the terms and conditions that you find indicated on our portal and on hospitality that help our partners to receive reviews from tourists.
The registration of all accommodations or experiences on Sonema is free. Every time you receive a reservation we charge a 10% commission on the amount of the reservation as concerns your accomodations and 15% as concerns experiences.
To ensure your safety, at the time of booking, we ask the guest to provide some information that we consider essential for the provision of the service. Specifically, each customer must provide:
Full name, verified phone number, email, ID and payment method. In addition, the guest is required to accept the rules established by the owner for the stay at his facility.
Sonema collects the following data:
1) Information necessary for the use of the Platform:
When you use the Sonema Platform we ask and collect the following personal data. This information is necessary for the proper execution of the contract entered into between us and you, and allows us to act in accordance with our legal obligations. Without this data, we may not be able to provide you with all the required services.
When you register a new account, we ask you to provide certain data such as your name and surname, email address and date of birth.
Sonema collects the following data:
1) Information necessary for the use of the Platform:
When you use the Sonema Platform we ask and collect the following personal data. This information is necessary for the proper execution of the contract entered into between us and you, and allows us to act in accordance with our legal obligations. Without this data, we may not be able to provide you with all the required services.
To use certain features of the Sonema Platform (such as booking or creating an Ad) we may ask you to provide us with additional data including your address, telephone number and profile picture.
Authentication information. To help create and maintain a trusted environment, we may collect identifying information (such as a photo of your ID, passport or driver’s license, if permitted by applicable law) or other authentication information.
Information necessary for the use of the Payment Services.
To comply with applicable law (such as anti-money laundering regulations) and adequately fulfill contractual duties, the Payment Controller needs to collect the following information without it, the user will not be able to use the Payment Services:
When you use the Payment Services, the Payment Controller asks you for certain payment details (such as your bank account details or credit card details) to process payments and comply with applicable law.
If you are a Host, the Payment Controller may request an identity verification (such as a photo of your ID, passport or driver’s license if permitted by applicable law) or other identifying information, such as the date of birth address, email address, telephone number and other data to provide you with the Payment Services and comply with applicable law.
When you use the Sonema Platform and Payment Services, we automatically collect personal data relating to the services used and how they are used. This information is necessary for the proper execution of the contract entered into between us and the user, to allow us to act in accordance with our legal obligations and on the basis of our legitimate interest in being able to improve and offer you the functionality of the Sonema Platform. and Payment Services.
When you use certain features of the Sonema Platform, we may collect information relating to your precise or approximate location, determined through information such as your IP address or the GPS of your mobile device, to offer you a better user experience. Most mobile devices allow the user to control or disable the use of location services for applications in the device settings menu
We use cookies and other similar technologies when the user uses our platform. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs and mobile device identifiers. In many cases the information we collect using cookies and other tools is used in non-identifiable forms and without references to personal information. For example, we may use the information we collect to better understand website traffic patterns and to optimize our website experience. In some cases we associate the information we collect using cookies and other technologies with your personal data.
Pixels and SDK. Third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide targeted advertising and measurement services. For apps, such third parties, including Facebook, may collect or receive information from your app and other apps and use that information to provide targeted ad and measurement services. Users can opt-out from the collection and use of information for ad targeting by updating their Facebook account ad settings with a description of the request and validation information. Users can access a mechanism to exercise this choice by visiting http://www.aboutads.info/choices e http://www.youronlinechoices.eu/. For more information on our use of these technologies, please see our Cookie Policy.
Although you can disable the use of cookies through your browser settings, currently the Sonema Platform does not respond to the “Do Not Track” signal in the HTTP header from your browser or mobile application due to the lack of standardization regarding how that signal should be interpreted.
Sonema collects information relating to your transactions on the Sonema Platform, including the payment instruments used, the date and time, the amounts paid, the expiry date of the payment instrument and the user’s billing address, email address. linked to your PayPal account, IBAN, your address and other details related to the transaction. This information is necessary for the proper execution of the contract entered into between us and the user and to allow the latter to use the Payment Services.
Sonema may collect data, including your personal data, that third parties provide about you when they use the Platform and Payment Services, or obtain information from other sources and combine it with information we collect through the Sonema Platform and Payment Services. We do not control, supervise or answer for the methods of treatment of your personal information by such third parties, therefore any request for information regarding the communication of your personal information must be sent directly to such third parties.
Third Party Services. If you connect, connect or access your Sonema Account with a third party service (eg Google, Facebook, WeChat), this tool can send us information such as, for example, registration data, list of friends and user profile on this service. . Such information varies and is controlled by that service or as authorized by you through your privacy settings on that service.
Sonema may use, store and process personal information to (1) provide, understand, improve and develop the Sonema Platform, (2) create and maintain a reliable and safer environment (such as to fulfill our legal obligations and ensure the compliance with Sonema Policies) and (3) provide, personalize, evaluate and enhance advertising and marketing.
We recommend that you set prices based on the offer in your area, the services available and the dynamics relating to market demand. The choice of price, the availability of the premises and the calendar are up to you and you can always change them, except for reservations already made. For more information, we recommend that you see the general conditions of service.